This Privacy Policy applies to all products, services, features, apps, technologies, and software (hereinafter referred to as "Services") offered by Room Estate AG and its subsidiaries (hereinafter also referred to as "Room Estate," "we," or "us").

Data Protection Principles

Our Services were created so that you, as a tenant or future tenant, can enjoy a simple and unique living experience in the areas of administration and Community organization. We know that people of different origins, backgrounds, or life situations use our Services and, depending on the situation, may therefore be in contact with you to a greater or lesser extent, share information with you, or view your information. It is important that you know which information is shared when, how, where, and with whom, and how you can adjust the settings for this information to your personal needs and wishes.

Privacy Levels

1. Private Information Area

This data or information can be accessed only by you, Room Estate, and, where required by law, the competent authorities. We will never publish your date of birth (apart from your age as a number, e.g., "24 years old"; see points 2 and 3), social security numbers, official identity documents, employment contracts, salary information, or any other sensitive data or documents, share them with other Room Estate tenants, or pass them on in any other way, unless expressly stated otherwise or defined otherwise under "Privacy Levels" below. The exception is service providers that process data on our behalf and in accordance with our instructions, for example for hosting, communication, or processing inquiries with AI. Our Data Policy states which providers these are.

2. Community Area

The Community comprises all users or people who live, will live, or have lived together with you in the same apartment, the same building, or otherwise in a particular way, and where the contractual legal transaction in connection with the Community has not yet been completed.

We inform your Community (e.g., your roommates in the apartment) when, where, and to what extent you live, will live, or have lived in the shared apartment. In general, your roommates can access all data related to life in the Community. In addition, we pass on your personal contact details (e.g., email address, phone number, etc.) to the roommates in your Community so that you can communicate with one another within the shared apartment. Finally, information about purchases and other organizational or administrative activities within our Services is passed on.

The following non-exhaustive list is intended to give you an overview of the information we pass on to your Community:

• Your full name
• Your age (not date of birth)
• Phone number
• Email address
• Conclusion of the lease or move-in
• Recording of the notice of termination or move-out
• Conversations and activities in the Community
• etc.

3. Room Estate Overall Community Area

The overall community area of Room Estate includes all users with a Room Estate user account. As soon as a room within your Community becomes available, we may make the following information available to all Room Estate users:

• First name (you can change your first name by using a nickname)
• Age (not date of birth)
• Gender
• Nationality
• Profile photo
• All other profile information (see point 3.3)

4. Public Area

The public area includes all users with access to all information within our Services that does not require a user account. As a rule, we do not make any of your information publicly available.

Types of Data and Information

You can find out in detail in our Data Policy which data of our users is shared with which third parties and to what extent. Beyond that, however, we would like to use this policy to give you further information about how we handle your privacy and your data. Below you will find the stakeholder groups connected with your content or your data in each case, and which data they can see.

1. Personal Information

Your personal information includes data directly related to your identity (e.g., name, date of birth, nationality, etc.), your place of residence (e.g., home address), or your professional or educational activities (e.g., employer, place of education, etc.).

Please note that we need this information primarily to confirm your identity, solvency, and other minimum criteria for concluding a contract, and that we delete it as soon as possible (e.g., after you move out of one of our rental properties). Pursuant to a contractual, statutory, or judicial rule, the relevant data is passed on in each case (e.g., the third-party reporting obligation when a lease is concluded).

2. Contact Information

Contact information includes any information that can be used to contact you. In particular, we process three types of contact information:

• Phone numbers
• Email addresses
• Postal addresses

This data is passed on only where there is a legitimate interest (e.g., to your roommates, external service staff, authorities upon move-in, etc.) and is never published.

3. Profile Information

Profile data is data and content intended to reflect your personality. You can decide for yourself how much of this information you provide. So that we can bring the right people together in a Community, this information is published to other users together with your name (nickname, if any), your age, your gender, and your nationality and, unless expressly stated otherwise, cannot be hidden from other users at Room Estate.

In particular, your profile data is passed on to your Community (see Privacy Levels) or, if a rental property in your Community becomes available, shared with other prospective tenants.

4. Administrative Data

This is information about your legal transactions, payments, and all contractual dealings in connection with us. We need this data for administrative processing, and it is normally not passed on to others.

Please note that in certain cases (e.g., debt collection) this data is passed on to third parties together with other personal information.

5. Metadata

Metadata is information and data that is collected or created in the course of your use of our Services and that gives us information about your behavior in relation to our products.

Role of Data Protection at Room Estate

Data protection is an important and central element for us, which is why we include data protection from the very beginning when further developing our Services and products. In doing so, we seek advice from experts in various fields such as data protection law, security, UI design, UX design, development, and product management.

Continuous Improvement

We work continuously to improve Room Estate's products and Services and to make them more secure. We try to keep our software up to date at all times and thereby guarantee that our features are secure and current.

You can find all other information in our Data Policy.